The luxury of sitting at home and shopping the desired product with an option of
‘compare and buy’ transformed retailers to build sophisticated solutions that are
modernized, intelligent, consistent, available and reliable in the market. Companies in
this sector have tapped only 5% of the market share.
A broad QA portfolio ensures testing online retail websites or e-Commerce
businesses to have an efficient in-store solution, enterprise application and supply
chain management; secured payment processing system; and validate various end user
business scenarios through comprehensive User Acceptance Testing (UAT) and System
Operational Acceptance Testing (SOAT).
Types of Testing for E-commerce System
Common type of testing included into e commerce system are
Sr#
Type of Testing
Testing Process
1)
Browser compatibility
- Lack of support for early browsers
- Browser specific extensions
- Browser testing should cover main platforms ( Linux, Windows, Mac etc.)
2)
Page display
- Incorrect display of pages
- Runtime error messages
- Poor page download time
- Dead hyperlink, plugin dependency, font sizing, etc.
3)
Session Management
- Session expiration
- Session storage
4)
Usability
- Non-intuitive design
- Poor site navigation
- Catalog navigation
- Lack of help-support
5)
Content Analysis
- Misleading, offensive and litigious content
- Royalty free images and copyright infringement
- Personalization functionality
- Availability 24/7
6)
Availability
- Denial of service attacks
- Unacceptable levels of unavailability
7)
Back-up and Recovery
- Failure or fall over recovery
- Backup failure
- Fault tolerance
8)
Transactions
- Transaction Integrity
- Throughput
- Auditing
9)
Shopping order processing and purchasing
- Shopping cart functionality
- Order processing
- Payment processing
- Order tracking
10)
Internationalization
- Language support
- Language display
- Cultural sensitivity
- Regional Accounting
11)
Operational business procedures
- How well e-procedure copes
- Observe for bottlenecks
12)
System Integration
- Data Interface format
- Interface frequency and activation
- Updates
- Interface volume capacity
- Integrated performance
13)
Performance
- Performance bottlenecks
- Load handling
- Scalability analysis
14)
Login and Security
- Login capability
- Penetration and access control
- Insecure information transmission
- Web attacks
- Computer viruses
- Digital signatures